To be the Best DIY Steel Business in ACT & NSW
– known for great customer experiences.
- Invest in our people & inspire them to be passionate team players in the Metal Mart Family.
- To provide great DIY & Trade customer experiences, through simple solutions & sound product knowledge.
- To win more DIY & Trade customers with our Online Sales platform.
- To drive sales growth by retaining & doing more business with our existing clients.
- To make it easier for our customers & staff to do business with us.
Paul and Robyn developed these Values, to help staff with the behaviours that are appropriate in every Metal Mart situation.
- Treat customers like family and friends. (Reliability, Respect)
- Serve with Passion, (Customer service)
- Desire to be the best. (Attention to detail)
- Work as a team. (Team work)
- Own the problem. (Ownership, Responsibility)
- Work hard, be honest, be flexible. (Integrity)